HI everyone, I hope there's and answer for my problem, in advance apologies if this was not the place to post this specific problem, alright so on to the case:
I bought a game in which i wanted to buy some DLC, so i decided to use a credit-card (VISA ofc), to my surprise my card was not accepted in which gave the error 011-7511 (i checked the error on the site but no its not a router problem or the so) , so here i thought i inserted wrongly the numbers so i tried twice, and then a third. All of the three attempts got error, and i would have left it there i wouldnt have any problem if they were no accredited at all, but to my dismay it GOT charged from my card.
So i proceded to call my bank in which 3 transactions were made but were in Reserve, they would give the money back until i showed them the errors or at least a document by Nintendo telling me of the errors. So long story short, is there a way to get ahold of the error logs so i can have my moey back? IF NOT, then at least accredit them to my eShop D:
Any guidance is appreciated (and sorry for my english). Thanks in advance. Any questions to me ill be sure to answer fast.