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Dual purchases and spotpass issues

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Hello, I have a twofold issue that I would appreciate help with...

 

1) I bought the physical game of Fire Emblem Awakening, and I purchased Shin Megumi Tensei IV on the 3DS E Shop, I have linked the E Shop with my Club Nintendo account...I looked at the software reciept and tried to use the Serial Number but apperantly the number was wrong (even though it was copied letter for letter, word for word).  I would like for the games to be registered so I can get the 30 USD credit, but I am unsure if it will be working.  Any ideas?

 

2) I also recently upgraded my memory card to a 32 gig sd card...I transfered over all my data (or so I thought) and tried to open up my spot pass puzzles, but to no avail...it just shows the puzzles i have completed, not the ones i have pieces too, and I do not seem to be able to collect new pieces while the new SD card is in...any pointers?


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