I am having issues with my back up game data not registering. The game data shows up for games in use but not for games that are back up not in use, and I am not sure what to do to fix it. The games are registered in e shop but have a blank spot in the back up data an says can not find software but when I redownload the game from e shop it registers like nothing happened until I free up space to play another game then it says in the back up data could not find software.
I got a sdhc card 36gb, and I inserted it into the 3ds system to see if it was compatible and once I saw the home screen I turned off the system and reinserted the SD card that came with my Nintendo and noticed that the back up game data not showing up for the games that are not in use.
What can I do to fix it?