I was very excited to get a new theme for my 3DS. I was gonna buy the Colourful Game and Watch theme. So I entered my credit card information, then I get an error saying that the transaction failed. So I tried again, and it failed again. Then I received 2 notifications that the transaction was successful and got my money, but I didn't get my theme and stole an additional fee that's worth the exact thing I ordered. So basically, I payed double for one item.
I really want my money back and that theme I wanted. Is there any way to get my money back?