I've had my 3ds and pokemon x version since November 2013. Since the release of pokemon bank I have been unable to locate it in the Nintendo E shop via search or QR code which gives me this: error code 011-3021. My internet connection is 100% as I've tried even when right next to the router/modem and I've also created a new network ID to see if that would help but still have the same dilemma. I have looked for instances where others have had the same issue I am but not luck as yet. If anyone has a solution I'm happy to try it out.
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