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Channel: Nintendo's Tech Support Forums : Unanswered Discussions - Nintendo 3DS and Nintendo 2DS
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When I transfer videos I recorded on my 3DS to my PC, sound wont play.

I'm stumped. It all works and plays perfectly on my 3DS, but as soon as I transfer them to my PC it's video only with no sound. Does anyone have an explination as to why this happens?

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My New 3DS is registering fewer streetpasses than my old one

eI have both a regular 3DS XL, & and a New 3DS XL. I've been taking them both out with me every day. I've noticed every day that I've done this so far that the New 3DS registers several fewer...

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For New 3DS, can I transfer individual games?

My daughter wants to get a New 3DS, I have the original 3DS that I bought soon after it was first released. I have downloaded games on my 3DS that are for the kids, which I would like to transfer to a...

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Battery Cover cutting into my skin.

I replaced the microSD in my New 3DS with a bigger one. I've noticed after I replaced it that the edges don't line up properly and it starts to cut into my skin after a while. I've tried multiple times...

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New 3DS XL Shut off and has stayed off

Just as the title says my new 3DS just shut itself off in the middle of playing Monster Hunter. I've removed the battery and replaced it and now the charging light is on but the DS itself won't turn on...

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System transfer keeping saves

Hello, I got the new Majora's Mask 3dsxl, I have an old 3ds system with some games saved on it from the eshop. I did a system transfer but selected "don't delete SD card data" on the new system because...

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New 3DS XL - microSD not accessible Win7 - The directory name is invalid

I just got the unit yesterday and everything seems to be working fine as far as using the SD from the device.  I've downloaded several games, youtube, etc.  I just can't seem to access the card through...

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Nintendo 2DS Hardware Issue?!

Hello Everyone! I purchased a Crystal Blue Nintendo 2DS 3 months ago, and it's been SO much fun. However, I've discovered an issue that has happened to me, and someone else who had the same version of...

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Trying to add fund but all I got was 036-9612

I've been try to recharge funds in Nintendo Eshop but after I put every information of my credit card, there was error message called 036-9612. I tried diffrent place like my work place. It has much...

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New 3DS Transfer Problem, Please Help!

I recently bought my Gold Majora's Mask New 3ds XL from an EB Games (basically gamestop) and i tried to transfer content from my original 3DS but the New 3DS says 'This System cannot participate in a...

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New 3DS cannot access sd card

I bought my New 3DS on launch day and I got a Sandisk 32 Gigabyte micro SD Card for it. For a month everything was fine, the transfer from my old 3DS went fine and I was able to download and play games...

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New 3DS wifi won't connect in settings

My wifi works fine on my new 3ds xl except for the past..oh, I wanna say a week and a half, perhaps two weeks, it just will Not connect to the wifi while I am in the settings menu. Or at least it won't...

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New nintendo 3ds xl top screen problem (HELP)

The top screen of my new 3ds xl keeps flickering repeatedly. Several times a second.  Nothing I do works. I tried turning auto-lighting off. I turned on and off 3d. Nothing. It's just 2 days old....

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Can't add funds to EU eShop with US VISA card

Hi guys, Sorry if this is in the wrong place. I have contacted both NOA and Nintendo in Europe, waiting for a response.I am from the US, but I am currently in Spain. I picked up a stander N3DS, and it...

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i want to use my credits. chose games but no download code yet.

this was a few days ago i requested the games on my credits.  i have a wii and a 3ds and i think the credits were for both units.  i want to download the wii games but nothing has shown up yet.  i do...

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3DS XL Poping noise then shuts off

A fw days ago I was playing my 3ds Xl and I closed the screen then I came back  my 3DS made a poping noise and shut off. I mannaged to turn the brightness down to 1 and it dosn't turn off although the...

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lost back up and streetpass data

So I had a 3ds that was stolen, I got a new 3ds xl and contacted nintendo about the Nintendo account transfer. The transfer when fine and I was able to get my games redownload on the new system,  but...

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My e-shop card is not being recognized...

So here is the story.I want to get a couple games on the e-shop in hopes of reaching Platinum rewads in CLub nintendo. I got my 3DS, updated the system, and then launched the Nintendo e-shop. I then...

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Nintendo Link ID

My sister accidentally formatted the wrong 3DS (aka MINE) and I'm trying to long back into the Nintendo Network ID but I forgot my password. Is there anyway to help me out? I know my username and email...

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3DS fell into a bucket of water...

So yeah, I was playing Pokemon Shuffle and I ran out of hearts, so I decided to play MH3U, with Circle Pad Pro by the way... But I figured that I need to poop, and so I did!I was so stupid! I played...

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